We’re here to answer your questions and help you get the care you need. Whether it’s about booking appointments or understanding our services, don’t hesitate to reach out!
IntenCiv offers diagnostic testing (with focus on infectious diseases, ID-NAT blood safety, and advanced molecular biology tests), public health research & project support, and training/internships in healthcare services.
You can easily book an appointment online via our website or by giving us a call. We’re here to help you find a time that works for you.
ID-NAT testing is a molecular technique that directly detects HIV, Hepatitis B & C in donated blood. It is the most sensitive and specific method, identifying infections at the earliest stage to ensure the safest transfusion compared to other available techniques.
Please bring a valid form of ID and any necessary medical records. This will help us better understand your healthcare needs.
Your test results will be available through our secure online portal. We’ll guide you through the process, ensuring you have the information you need.
Yes, we offer free home collection services for certain tests. Be sure to check the options available when booking your appointment through website or just simply call on 7 399 000 299.
Follow the instructions given for your test. Some tests require fasting (8–12 hours), while others do not. Our staff will guide you in advance.
Please inform our staff about your medications. Some may affect test results, and our doctors will advise you if any need to be paused.
Yes, we offer doorstep sample collection for your convenience. You can book through phone, website, or app.
Yes, our team provides flexible timing for home visits, especially for fasting samples, starting as early as 6:30 AM.
Yes, we have trained female phlebotomists for the comfort and privacy of female patients.
Yes, we provide exclusive packages under the Inten-She division. All health packages are designed for women at different stages of life..
We use child-friendly methods and trained staff to make the process as quick and painless as possible. Parents are guided to keep the child comfortable.
We follow strict NABL-compliant quality systems and advanced technologies to ensure accuracy and reliability in every test.
All our labs maintain hygiene, biosafety protocols, and sterilized equipment to protect patients and staff.
Usually, it takes 2–5 minutes depending on the type of test and the sample required.
Yes, we provide advanced diagnostics such as molecular testing, ID-NAT for blood safety, cancer markers, and infectious disease panels.
Yes. Every sample is barcoded and tracked from collection to reporting, minimizing errors.
Most reports are available within 24 hours, while specialized tests may take longer. You will be informed of the exact time during booking.
Reports are shared via email, WhatsApp, online portal, or direct pickup from the lab.
Yes, our doctors are available for report explanation and post-test counseling, especially for critical findings.
Absolutely. We follow strict data privacy protocols, and only you (or authorized persons) can access your reports.
Yes, for selected tests we provide express reporting services on request.
Our lab is open from 7:00 AM to 9:00 PM, and home collection services start as early as 6:30 AM.
Yes, we provide preventive health check-up packages for men, women, senior citizens, and children, customized as per health needs.
You can book online, call our helpline, or walk into the nearest center. Home collection can also be scheduled at your preferred time.
